Firstly, a disclaimer. In light of recent world events- the liberation of Libya, for instance- my concerns don’t amount to much. However, injustice on any scale deserves note, and so I’ll continue.
Adobe is the software developer of Photoshop, a product that has become part of my workflow for finishing photos and artwork. If it’s possible to be a fan of a software application, I’m a fan of Photoshop. I like it, and mean that literally, as in Facebook- and that’s where this post begins.
Last October the below entry on Facebook indicated a contest being held. Winning works were to be displayed in Photoshop offices. No cash award, no paid vacation, just a nod from Adobe and some individual works framed and mounted on a wall in their office.

I had just recently completed Promise, a major effort beginning from a drawing and progressing to a finished full color piece. The color and much of the processing was all accomplished by using Photoshop and a Wacom tablet.

I entered the piece, referring any judges to my page on Flickr where larger copies of the image are posted, including some of the initial drawings… and waited. I had no idea how many pieces were submitted, or the range of talent being represented, and left it at that. Nothing gained, nothing lost.
A few weeks went by, and then one afternoon in late November, I recieved the following message in Facebook:
Hi Greg,
My name is (edited) and I work for Edelman Public Relations. We help Adobe manage their Facebook Pages. On October 16 we asked Fans to submit photos to be hung on a wall at Adobe. I am pleased to tell you that your photo has been chosen! It would be great if you could send a high res version to me at (email address edited)
Hope to hear from you soon and congrats!
(edited)
Out of the blue, a great ending to a tiring day at work. I was thrilled, responding quickly with the details of where a larger copy of my work could be downloaded. On December 3rd the person from Edelman confirmed that she had downloaded it… and I waited.
And waited. I mentioned to a friend or two that my work was going to be hung in one of Adobe’s offices, and that I was expecting confirmation any time. A photo of my finished work on the wall, perhaps a writeup somewhere, and bragging rights to go with it.
I forgot all about this as the weeks passed. Remembered the contest in March, and wrote another email to follow up.
From: Greg Lindenbach
Sent: Sunday, March 13, 2011 11:06 AM
To: (edited)
Subject: RE: Your message on Facebook
Hi (edited),
Did anything further ever happen with the photo?
Cheers,
Greg
And received the following correspondence…
From: (edited)
Sent: March-14-11 8:47 AM
To: Greg Lindenbach
Subject: RE: Your message on Facebook
Hi Greg,
(edited) has left Edelman, but I’d be happy to help you in her absence. Would you mind updating me on the Facebook message? I’d be happy to track down the answer to this!
Best,
(edited)
•••••••••
(edited)
Senior Account Supervisor
Edelman Digital — San Francisco|Silicon Valley
From: Greg Lindenbach
Sent: Tuesday, March 15, 2011 5:28 PM
To:(edited)
Subject: RE: Your message on Facebook
Hi (edited),
I’m copying the message sent to your Facebook account.
Some months ago there was a contest at Adobe in which selected artworks were to be framed and displayed at Adobe. One of my pieces, “Promise”, was selected, and she let me know. I emailed her a copy of the original and haven’t heard back… this would have been about 2 months ago.
Could you tell me what’s happened with my work?
Thanks for your time,
Greg
From: (edited)
Sent: Wednesday, March 16, 2011 5:05 PM
To: Greg Lindenbach
Subject: RE: Your message on Facebook
Thanks Greg,
I have an update for you! Adobe is still in the process of putting up the installation on the Photoshop floor. Sorry this is taking so long, but we are hoping to have it completed by the end of April. Your photo will definitely be featured!
Please don’t hesitate to let me know if you have any additional questions.
Kind regards,
(edited)
•••••••••
(edited)
Senior Account Supervisor
Edelman Digital — San Francisco|Silicon Valley
Fair enough. The pace of corporations, bureaucracy, other priorities… no problem. So I waited. April, May and June passed in silence, and at the end of July the topic came up in conversation between some acquaintances of mine. What does one do at this point? Give up? I sent another email to the above individual, and got no reply.
What next? After some digging, came up with The Photoshop Family, and posted the weary refrain:
GregL 3 months ago
Contest- Work to be framed and hung at Photoshop?
Hi,
Some months ago there was a contest at Adobe in which selected artworks were to be framed and displayed at Adobe. One of my pieces, “Promise” , was selected, and I emailed a copy of the original to an individual at Edelman… this was in March.
Not long after, I received an email from another individual at Edelman, advising that there was a delay, and that Adobe was looking at the end of April.
It’s now almost the end of July… could someone please tell me what’s happened with my work?
Thanks for your time.
1 PERSON HAS
THIS QUESTION +1
Link
Reply
Thanks.
… I told myself this was the end of it. If there was no response, would put it down to experience. Really, I had no one to blame but myself. Of my own free will I sent the artwork… was the contest some bogus attempt to separate gullible artists from their work?
A few days later, read the following email:
From: Adobe Photoshop [adobepsinsf@gmail.com]
Sent: Mon 01/08/2011 5:25 PM
To: Greg Lindenbach
Subject: RE: Your message on Facebook
Hi Greg,
Thank you for your continued patience regarding the selected artwork piece. We apologize for the delay, and wanted to let you know that your image will still be framed and displayed at the Adobe headquarters.
We wanted to let you know that we’d also like to showcase your talent at our Photoshop & You event in San Francisco, which opened last weekend. The store is in the midst of downtown San Francisco which attracts a lot of visitors. You can learn more about the event here: http://photoshop.com/550sutter.
If you wouldn’t mind resending your image, “Promise” and including your contact information, we’d greatly appreciate it!
Thank you!
The Adobe Photoshop team
What does one do? It sounded genuine, looked official. The second request for the artwork was mildly irritating, but then again, things get lost, and apparently Adobe is no different than any other large company. No surprise. I took a deep breath, wrote back, and sent another copy.
And received nothing back. No photo of where my work might have ended up, no update, no current “hey, really sorry, we’re going to hang it up next year, etc”. Which finds me here, 1 year later in the mysterious saga of a contest that apparently never was. What happened here- was this some contracted PR from Edelman that slid off the desk and was forgotten? How could a major corporation be so inept with a simple exercise in the promotion of a great product?
Which also begs the question of how much time and effort to throw at this. A few days ago I wrote the following to the Adobe Photoshop Team, received no response, and have posted it as a closing comment for this post.
To the Adobe Photoshop Team-
It’s now October, not quite a year from the initial contest date in which Photoshop users were invited to submit works created in Photoshop to Adobe. The prize for submitting original artwork? Not a large sum of money, no tickets to some event or vacation spot… merely an indication that a piece from my portfolio, (supplied gratis, not once, but twice) to Adobe is now framed and gracing some wall. Almost a year has passed, with no such indication.
To whomever is reading this- tell me I shouldn’t feel I was taken advantage of by the very developer of one of my favourite software applications, or that my friends and contacts were mistaken in saying that I gave away free artwork to the Adobe corporation. Well, congratulations- you got me, and you got a freebie. It won’t happen again.
I sincerely hope that this is an exception to the rule when it comes to Adobe’s treatment of clients, customers and artists in general. This contest has been an educational experience.
Regards,
Greg Lindenbach
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